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Artificial Intelligence Solutions for Call Centers | Level AI

thelevel.ai

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Description
Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.
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Superpowers for your Contact Center Superheroes.
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Trusted by customer service leaders across the world
The Future of Customer Support at your Fingertips
Coverage and Quality of feedback your agents deserve
Real-time Conversation Monitoring and Assist
Real-time Knowledge Support
Customizable Scorecards integrated with AI analytics
How Do Our Superpowers Work?
When Quality Review of just 1 - 2% of Conversations is not Enough
When monitoring conversations at scale is hard
When agents have to answer questions in seconds
When QA process is manual and decoupled from AI analytics
More resources to help you streamline customer operations and improve agent and customer experience
Connect Level AI to your Current Solution
"Level AI has proven to be very dynamic. Because of the broad range of applications and the team behind it, Level AI is the most exciting piece of technology I've seen in my 17 years in the industry."
- Brian Klaja
Director of CX Planning & Optimization, Brex
"Level AI has been a pleasure to work with. The user-interface and tool are easy to use with practical features built in. Their conversation intelligence platform is unlike anything we have seen in space. We truly see Level AI as a partner."
- Chris Lewis
Product Manager, Infocision
"Level AI helps us solve quality assurance, conversation analytics and customer service pain points. As we scale cannot imagine the business without Level AI."
- Yuliya Orlova
Senior Director, Quality and Analytics
Help your customers fall in love again!
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